Commercial Training Institute
The Commercial Training Institute is a complete training program in which our employees, who want to start in a commercial and sales force position, follow an intensive training program in which knowledge, skills and competencies are developed. It is a “blended” program, both in classroom as well as e learning. After the initial training you start in the sales force and you will be intensively coached and supported by our Project- and Training Manager. The training consists of the following modules:
- General Medical Knowledge
- General Pharmaceutical Knowledge
- Legislation-, Regulations and Ethics in the healthcare market
- Organization of the (pharmaceutical) healthcare market
- Telephone ethics and communication
- Basic communicative skills
- Basis commercial skills
- Handling objections
- Objectives, matrix and closing
- Territory management and planning
- Key-account management and Decision Making Unit’s
- Organization and product training;
- Core values and behaviour styles
To support and develop our employees InnSense implements our Performance Management system. This is executed based on knowledge, skills, competencies and result areas.
Lifetime learning
Education, training and management of commercial staff
